The journey towards achieving this standard started in 2006 when iENGINEERING realized the importance of getting certified, and went on to develop and implement a quality management system based on the ISO 9001:2008 standard. The initiative was a success, and after an extensive audit by Moodys International, iENGINEERING secured the certification. For three successive years after this, the company continuously passed the annual audits to maintain the certification. After this on the fourth year, iENGINEERING upgraded its QMS to align it with the upgraded ISO 9001:2008 Standard. In 2010, iENGINEERING once again proved its competence and achieved the certification. The company is continuously improving its procedures and practices according to the guidelines provided in the ISO 9001:2008 standard. It is the company’s policy to keep on following this practice.
Achieving this certification helped iENGINEERING improve in many aspects. However, to list a few, the certification helped iENGINEERING in:
- Enabling to provide fast and focused responses to customers
- Systematically managing customer relationships
- Establishing a clear vision for quality requirements and further improvements
- Providing people with the required resources and training to act with responsibility and accountability